If your request concerns warranty service, we kindly ask you to fill out the complaint form as thoroughly as possible. Please use this form even if your issue is not covered by warranty. By completing the form, we gather all necessary information at once and can assist you promptly with minimal additional questions.

Information about the faulty product is transmitted directly to Lapetek, and your matter will be promptly addressed.

For other service matters, you can also contact our authorized service centers directly. These service centers operate under their own name and will also directly discuss any potential charges if the repair is not covered by warranty.